Using your multitasking abilities to field requests from multiple users simultaneously.Supporting patients via phone and email, ensuring a seamless Zocdoc experience.Delivering a great experience to doctors and their staff via phone and email.Excited to learn new techniques and systems.Passionate about bringing solutions to both patients and providers.A team player, who enjoys working in a highly collaborative (and extremely fun!) team environment.Super-positive and empathetic: you see the best in people and know how to bring it out.If you’re a team player with a passion for delivering amazing service, this is the role for you! As a Zocdoc’r, you may be working remotely, but that doesn’t mean you’re working alone - our customer service team touts an incredible, supportive, and hands on culture. Patients deserve speed and convenience.Īs a Remote Customer Service Associate, you’ll be responsible for solving problems before they exist and creating a magical experience for patients and doctors alike. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve. Zocdoc is the tech company at the beginning of a better healthcare experience.
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